Product Development manager

  • Product Management
  • Amsterdam, Netherlands

Product Development manager

Job description

Globalinternet is a Managed Internet Access provider offering internet connectivity globally. We offer customers a simple and easy way to order internet access anywhere with centralized service delivery, billing and support. We partner with local Internet Service Providers throughout the world to offer the best business-grade internet connectivity available at the lowest price for any location, wherever in the world it may be.

Our network management operation is based in Amsterdam with satellite support offices that follow the sun in São Paulo and Manila. Our support team monitors the internet circuits for thousands of customers and capable of supporting customers in 194 countries, 24 hours a day, 7 days a week. Go to Globalinternet to find more information about our services or directly request a quote for business grade internet access.


What you will do:

As our business is constantly growing, we are looking for a Product Development Manager to join our team, making an impact to the customer’s experience on a daily basis and take our product to the next level. As a Product Development Manager, you will be working closely together with our Sales team and our Product Manager to help us develop, design, specify and launch new services within our Global Internet Access portfolio.


You are the bridge between the technical and business worlds and you design and specify the services our customers love to see. You will develop and execute product design, development and documentation of all new services. You're a team player, with a bottom-up approach to developing concepts and products. You will be the voice of the customer and the driving force behind product innovation from in-depth product understanding to feature development through experimentation.You’re creative, and always ready to adjust your strategy based on the evolution of the customers wish and our business strategy. If you bring that unique combination of skills, and want to help shaping the future of an award-winning multicultural company don’t hesitate to apply!

Requirements

Primary Responsibilities

  • Develop specific product features, from ideation to implementation

  • Work hands-on with design, support and marketing teams to implement and build new product features that deliver great solutions for our users

  • Guide product development project throughout the build/launch process to ensure delivery of the right product to market within the agreed timescales.

  • Participate in cross functional teams that ensure the timely/cost effective and quality delivery of product developments and product performance

  • Establish and implement an effective channel 'go to market' strategy for the products to include an agreed and executed sales and marketing plan

  • Understand and outline IT and process requirements to introduce the service into our organization

  • Help launch the product into our customer base

  • Successfully handover the launched and implemented new services to normal product lifecycle management

Education and experience

  • Technical educational background eg; IT/computer science / engineering at degree level

  • Background in international telecommunications, preferably in Product Management

  • 3 + years relevant business experience in telecom

  • Strong technical understanding

  • Proven track record of successful and timely product launches in a global business environment and within a technology solutions based business.

  • Excellent understanding of office software like Excel, Word, PowerPoint or equivalent

  • Experience with Salesforce is a plus

  • Fluent in English, both spoken and written

Knowledge and skills

  • Technology enthusiast with knowledge of internet access and access technologies

  • Excellent analytical skills and the ability to evaluate product and market scenarios

  • Ability to manage a wide variety of projects simultaneously. Have an eye for detail and be able to easily switch between tactical details and strategic thinking

  • Ability to understand and communicate complex technology and products in an easy way to customers and colleagues

  • Ability to understand, and work in, a very international and multicultural environment

  • Accurate, well organized, creative, persistent and quality driven

What We Offer

You will be part of a rapidly growing, dynamic and multicultural organization, with English as the working language. You will have diverse, unique colleagues from every corner of the world. Globalinternet offers a stimulating, human centric environment with opportunities to demonstrate your personal strengths and to further develop your expertise. You will have the ability to develop within the company and shape our growth strategy.

While being part of a fast growing innovative company you can bring actual value to our clients. Remuneration is competitive and includes additional perks and benefits. Furthermore, we offer a flexible international work environment, freedom to implement your ideas and grow further within Globalinternet. Last but not least, we offer all the coffee you can consume, daily office fruit and a delicious Friday Company Lunch.


Important note: Globalinternet can only take candidates into consideration who already have a valid working permit and who are based in the Netherlands (relocation will not be facilitated)